blank page when ordering from member area

Discussion in 'Payments processing' started by meckenrode, Feb 27, 2009.

  1. meckenrode

    meckenrode New Member

    Joined:
    Aug 22, 2006
    Messages:
    4
    several members are experiencing problems ordering products from member.php.

    after clicking on the Order button, they're taken to /amember/member.php# which is a blank page with nothing but "paypal_r" on it.

    ordering and payments work fine at sign-up but not from the member's area. any insights? much thanks.
  2. jenolan

    jenolan aMember Coder

    Joined:
    Nov 3, 2006
    Messages:
    510
  3. meckenrode

    meckenrode New Member

    Joined:
    Aug 22, 2006
    Messages:
    4
    thanks for the link but unfortunately the issues in that thread aren't the same i'm having. signups are occurring no problem, the error occurs when someone tries to buy a product while signed into their account page.
  4. jenolan

    jenolan aMember Coder

    Joined:
    Nov 3, 2006
    Messages:
    510
    I think you will find that the issues are likely to be the same.

    Whether the purchase is from signup or member the process is basically the same, I would suggest that if you think it is something else raise a ticket, if you want a more general analysis I could probably have a look when I get back here on Wed/Thur email me at larry at jlogica dot com

    Larry

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