CCBill Set up

Discussion in 'Payments processing' started by trollans, Jul 31, 2011.

  1. trollans

    trollans New Member

    Joined:
    Jul 14, 2011
    Messages:
    1
    I am just setting up with CCBill. There support is great btw. Everything seems to be working, but the ammember software sends an email about 4 times a day with the following message:

    "ccBill datalink error: Authentication failed. 04"

    I am assuming it is polling more often than CCBill allows.

    Insight?
    trollans, Jul 31, 2011
    #1
  2. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    No.
    The problem can be in your server IP address.
    Make sure that you give correct IP of your server to ccBill datalink support.

    ccBill return too mane requests error in this case.
    alexander, Aug 3, 2011
    #2
  3. periscope

    periscope New Member

    Joined:
    Mar 11, 2011
    Messages:
    2
    Hello, I believe that this is in the same subject. We use CCBill. All seems to work fine, however, I do get emails:

    ccBill datalink error: Too many requests.

    How can I fix that?

    Thank you,
    periscope, Sep 1, 2011
    #3
  4. alexander

    alexander Administrator Staff Member

    Joined:
    Jan 8, 2003
    Messages:
    6,279
    Set external cron job to be executed once a two hours. This will help.
    alexander, Sep 2, 2011
    #4
  5. periscope

    periscope New Member

    Joined:
    Mar 11, 2011
    Messages:
    2
    Thank you, will do.
    periscope, Sep 2, 2011
    #5

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